My Role
Product Architect & Full-Stack Developer
Date
December 2024 - Present
Company
B Remembered Inc.
B Remembered Studio
Creative Services Platform & Operations Dashboard
Project Brief
B. Remembered Studio was built as an internal creative services platform designed to streamline how media, services, and client deliverables are managed and delivered at scale.
As the studio expanded beyond one-off projects into ongoing client relationships, existing tools became fragmented, manual, and difficult to scale. The goal was to create a centralized system that unified client management, service delivery, media organization, and automation into a single operational platform.
The result is a purpose-built studio system that supports high-volume creative work while maintaining a clean, professional client experience.
Research
The platform was informed by hands-on operational research drawn from running a real creative studio.
This included analyzing existing workflows, identifying bottlenecks in client communication and delivery, and auditing the tools being used across bookings, payments, file delivery, and internal tracking. Patterns from day-to-day operations revealed where manual effort was highest and where automation and consolidation would have the greatest impact.
Rather than relying on theoretical assumptions, the platform design was shaped by real usage, recurring pain points, and the need to support multiple clients and services simultaneously without increasing overhead.
Results
B. Remembered Studio now operates as a centralized, scalable system that supports both client experience and internal efficiency.
The platform significantly reduced manual coordination, improved communication consistency, and created a clearer, more professional experience for clients. Internally, it enabled better tracking, faster turnaround times, and the ability to handle more work without increasing operational overhead.
Most importantly, the system established a foundation that supports growth — allowing new services, clients, and workflows to be added without reworking the underlying infrastructure.
The Challenge
Creative studios often rely on disconnected tools for client communication, file delivery, bookings, payments, and internal tracking. As volume increases, this fragmentation leads to inefficiencies, manual work, and inconsistent client experiences.
B. Remembered Studio needed a system that could:
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Handle multiple clients and services simultaneously
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Centralize media, contracts, and communication
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Automate operational workflows
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Scale without increasing administrative overhead
The challenge wasn’t just building software — it was designing a system that could support real creative operations day-to-day.
Concept
Design Refinement
As the platform evolved, refinement focused on usability, clarity, and operational efficiency rather than visual experimentation.
Interfaces were simplified to reduce cognitive load for both clients and internal users, while workflows were adjusted to eliminate unnecessary steps and friction. Key refinements included streamlining onboarding flows, clarifying service delivery states, improving dashboard visibility, and tightening integrations between payments, scheduling, and content management.
Each iteration was guided by real usage and operational feedback, ensuring the system remained intuitive on the surface while supporting increasingly complex studio operations underneath.
Final Design and Production
The final phase focused on hardening the platform for real-world use and long-term scalability.
All core workflows were finalized, tested, and optimized to support live client delivery, including client onboarding, service management, payments, scheduling, content delivery, and internal dashboards. The system was built with production-grade infrastructure, secure integrations, and modular components to ensure reliability and ease of future expansion.
Rather than treating launch as an endpoint, the platform was designed as a living system—capable of evolving alongside the studio’s services, volume, and operational needs without requiring re-architecture.
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Final Thoughts
B. Remembered Studio demonstrates the ability to design and deliver more than websites or isolated tools—it shows how to build a complete operational platform around a creative business.
The result is a system that reduces manual overhead, improves client experience, and supports sustainable growth. By centralizing workflows and automating repetitive tasks, the platform enables the studio to focus on delivery and strategy rather than administration.
This project reflects a product-first mindset: building systems that are reliable, scalable, and designed to operate in real business conditions—not just look good in demos.