Platform Case Study: Building and Operating B. Remembered — A Scalable SaaS Marketplace for the Events Industry

The Vision

B. Remembered was built to solve a much larger problem than a single website.

The events industry relies on:

• Dozens of vendors

• Manual coordination

• Disconnected tools

• High operational overhead

The goal was to create a single operating system that could handle the full lifecycle of an event — from booking to execution to post-event follow-up.

From MVP to Production Platform

The foundation for B. Remembered came from earlier validation through BMatchd.

Using real user behavior and demand signals, the platform was rebuilt from the ground up as a full SaaS product and marketplace designed for long-term scale.

This included:

• Vendor and couple onboarding

• Marketplace logic and matching

• Payments and subscriptions

• Automation across communications and workflows

• Admin tooling and operational dashboards

• AI-assisted features to reduce manual work

Architecture & Capacity

B. Remembered was not built as a demo.

It was built to:

• Support real users

• Handle real payments

• Automate real operations

• Scale without constant manual intervention

The system architecture supports:

• Multi-sided marketplace logic

• Secure payments and subscriptions

• Automation for reminders, workflows, and communications

• Ongoing feature expansion

This required a production-grade mindset — not just development, but system design.

Operating the Platform

Beyond building the platform, B. Remembered is actively operated as a business.

This includes:

• Managing users and vendors

• Supporting bookings and transactions

• Monitoring system health and performance

• Iterating based on real-world usage

• Maintaining reliability and uptime

Building software is only half the challenge. Operating it proves long-term capability.

Investment & Timeline

• Project Type: Full SaaS platform & marketplace

• Timeline: 11+ months (ongoing)

• Engagement Model: Initial platform build + monthly iteration and maintenance

• Initial platform build: $35,000–$50,000

• Ongoing iteration & maintenance: $3,000–$6,000 per month

• Mobile app (in development): Scoped separately

This structure reflects the reality of building and operating a production SaaS platform — where systems evolve continuously based on user behavior, performance, and business needs.

Why This Matters for Clients & Founders

This project demonstrates the ability to:

• Build complex SaaS products

• Design scalable marketplaces

• Handle automation, payments, and operations

• Support long-term growth and iteration

For founders and teams looking for a partner who understands both software and operations, this level of experience matters.